Deep dive · The other six departments

The work behind the sale, watched around the clock.

Customer care, resellers, operations, back office, intelligence and people. For each: the jobs the agents do, when a person signs off, the numbers that show it is working, and the small controls that stop money leaking.

6
Departments in this deep dive
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Automated jobs described, each with its trigger and sign-off
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Staff hours a month freed (department estimates)
10
Daily leakage checks, each reading zero

Hours and percentages come from the department estimates in the growth plan. They are targets to be checked against Phase 0 baselines, not promises.

Choose a department
Finance and control

The Leakage Control Tower

Ten checks run every morning in the Digital Sales Hub. Each has a named owner and each should read zero. Anything red for 48 hours goes into the CEO's morning brief.

Rules every department shares

Controls that apply to every agent

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